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[Resolved] Dynamic field

This thread is resolved. Here is a description of the problem and solution.

Problem: I am displaying two sections with dynamic background images in an Elementor template. The sections are identical, but only the 2nd background image appears.

Solution: Update to the latest versions of Elementor and Elementor Pro.

Relevant Documentation:
https://toolset.com/documentation/user-guides/using-toolset-with-elementor-page-builder/

This support ticket is created 6 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 7 replies, has 2 voices.

Last updated by thomasR-9 6 years ago.

Assisted by: Christian Cox.

Author
Posts
#1128775

I am trying to:
In a custom page I tried to show the dynamic page image. But if this section is the first in the page, the image wasn't shown. If I duplicate the section, the first is still empty, but the same second section works fine!

Link to a page where the issue can be seen:
hidden link

I expected to see:
the image in the first section

Instead, I got:
no image

#1129251

Hi, I see the problem you are describing but I'm not clear why it is happening. I tried to reproduce the same problem on my local site, but I don't see the same issue. I'd like to create a copy of your site where I can do some more testing. I will install the Duplicator plugin to create a clone, if you approve. Please let me know.

#1129286

Hi, yes, of course can you duplicate!

#1129360

Okay I'm still a bit stumped on this one, but it looks like when I Trash the Footer Template "Fußzeile Standard", the problem is resolved. I even tried deleting the content from that Footer Template, but it didn't help. I'm asking my 2nd tier support team to take a closer look, and I'll let you know if they have any feedback.

#1129555

Thank you Christian, it sounds crazy 🙂 I am curious what the 2nd level support says.

#1129979

Updating ticket status, no need to reply right now.

#1152635

Hi, please update to Elementor 2.3.2 and Elementor Pro 2.2.0. Our local testing indicates the problem has been resolved on the Elementor side. Can you confirm?

#1152672

My issue is resolved now. Thank you!