[Escalated to 2nd Tier] Duplicate Document Display on Front-End

[Author]

Posts

[tafadzwaK-2]

Documents are appearing multiple times on the front end, even though it has only been added once in the WordPress backend.

Affected URL
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Looks like all documents are being repeated

Description
On the Finance Policies page and other pages, one or more documents are being duplicated in the front-end listing. The document record exists only once in the WordPress admin area and has not been intentionally duplicated.

What is the link to your site? hidden link

[Minesh]

Hello. Thank you for contacting the Toolset support.

Have you updated Toolset plugins to latest releae? if yes:

In order to minimize the cause of the issue and to ensure any possible conflict:

Could you please try to resolve your issue by deactivating all third-party plugins as well as switch to the default theme to check for any possible conflicts with any of the plugins or themes?
- Do you see it working as expected? if no:
-- What if you downgrade the Toolset plugins back to prevoius version - do you see it working?

is it possible for you to send me duplicator copy of your site?
- https://toolset.com/faq/provide-supporters-copy-site/

Alternatively - you can also send "All in one WP migration" package if you can not build the duplicator package:
- https://wordpress.org/plugins/all-in-one-wp-migration/

I have set the next reply to private which means only you and I have access to it.

[Minesh]

The issue is reported in front of our Devs, please hold on for further updates.