[Resolved] Drag and drop for search fields or blocks does not work

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[alperenK]

Tell us what you are trying to do?
I want to drag and drop search fields like it is explained in the video section "How to style a search and results" it even not works when i click on the 3 dots and click to "move to"...
Is there any documentation that you are following?
https://toolset.com/course-lesson/creating-a-custom-search/#how-to-style-a-search-and-results
Is there a similar example that we can see?
Have attached a picture how it does look for me and how it is shown in the course
What is the link to your site?
hidden link (maintanance mode is on)

[Minesh]

Hello. Thank you for contacting the Toolset support.

It seems with WordPress update the drag-drop icon is added to the block itself.

Can you please try to use this up/down icon and try to drag-drop your block. Please check the following screenshot:
=> hidden link

[alperenK]

Hello Minesh, thanks for your response. I tried different ways to get the search field in the grid cell - but no options let me do this, no drag and drop even not using the icon for drag and drop.. It moves only before or after grid (no move in grid cell)

I really don´t know what the problem with the tool is but there is also a bug (or my mistake I don`t know) with the front end view. In edit mode (toolset) it shows correctly, but in the front end first "entry" is empty!?

Just attached screenshots. Many thanks for your assistance in advance!

[Minesh]

Can you please share problem URL and access details.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

[Minesh]

When I try to access the admin - it throws the following errors and due to that I could not able to access the admin login page:

Due to attacks the access from foreign countries has been denied. Please contact your hosting provider for instructions to remove this restriction.

Can you please remove country wise site restriction you have and let me know.

[alperenK]

Hi Minesh,

I just checked the firewall configurations but there is no current country blocking.. I have in wordfence a section where I can whitelist IP address. Can you give me yours that we can try it in that way?

Kind regads,
Alperen

[Minesh]

There is a chance that my IP will be changed if I get disconnected, What if you deactivate the wordfance plugin for sometime and send me access details so I can login?

[alperenK]

Wordfence is now deactivated. Can you try to login with the credentials I sent with the private message?

[Minesh]

No success. Still, when I try to access the wp-admin login page I can see the same error:

Due to attacks the access from foreign countries has been denied. Please contact your hosting provider for instructions to remove this restriction.

Fortunately, I am able to login from frontened now.

Please check your page in the backend:
hidden link

I'm able to move the search filters you added within the grid cell using this up/down icon and try to drag-drop your block. Please check the following screenshot:
=> hidden link

[alperenK]

Now I got it how it works to let me able drag and drop - Thanks a lot Minesh! But can you help me also with the view on the frontend? I have currently 3 test entries and it shows me 1 empty + 3 test entries in the View..

Also another problem or question is that it doesn´t show the field entry details in the backend under "Post Type - Die Community".

[Minesh]

Glad to know that your original issue is resolved.

May I kindly ask you to mark resolve this ticket and open a new ticket for every new question you may have. This will help other users searching on the forum as well as help us to write correct problem resolution summery for the original issue.

Thank you for understanding.

[alperenK]

My issue is resolved now. Thank you!