Home › Toolset Professional Support › [Resolved] Dont have acces to tool set
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This topic contains 6 replies, has 3 voices.
Last updated by Mr. DJ 2 years ago.
Assisted by: Minesh.
I am trying to: Open tool set
Link to a page where the issue can be seen: all
I expected to see: tool set menu
Instead, I got: messaging saying i dont have permission
Languages: English (English ) Spanish (Español )
Timezone: Europe/London (GMT+00:00)
Hi there
Your user has full admin permissions?
Are you able to open the Toolset > Settings page so that you can share your debug info?
hidden link
Yes, I have full administrator rights.
I included the full debug log.
Hello. Thank you for contacting the Toolset support.
Can you please share debug log and lets see if anything there.
More info:
- https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/#general-toolset-debugging
In order to minimize the cause of the issue and to ensure there is no conflict between third-party plugins or theme you are using with Toolset:
Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes? Please try to check with minimum install Toolset plugins + default theme.
- Do you see any difference? or you have issue when only Toolset plugins are active?
Im not sure if i need to open console in wordpress or on the website for the java script log,
The php error log:
[12-Jan-2023 13:27:11 UTC] PHP Notice: Undefined index: enable_real_time_exports in /home/402767.cloudwaysapps.com/evxektefve/public_html/wp-content/plugins/wp-all-export-pro/src/App/Service/Addons/AddonService.php on line 195
[12-Jan-2023 13:27:11 UTC] PHP Notice: Undefined index: enable_real_time_exports in /home/402767.cloudwaysapps.com/evxektefve/public_html/wp-content/plugins/wp-all-export-pro/src/App/Service/Addons/AddonService.php on line 195
[12-Jan-2023 13:27:11 UTC] PHP Notice: Undefined index: enable_real_time_exports in /home/402767.cloudwaysapps.com/evxektefve/public_html/wp-content/plugins/wp-all-export-pro/src/App/Service/Addons/AddonService.php on line 195
[12-Jan-2023 13:27:11 UTC] PHP Notice: Undefined index: enable_real_time_exports in /home/402767.cloudwaysapps.com/evxektefve/public_html/wp-content/plugins/wp-all-export-pro/src/App/Service/Addons/AddonService.php on line 195
[12-Jan-2023 13:27:11 UTC] PHP Notice: Undefined index: enable_real_time_exports in /home/402767.cloudwaysapps.com/evxektefve/public_html/wp-content/plugins/wp-all-export-pro/src/App/Service/Addons/AddonService.php on line 195
[12-Jan-2023 13:27:13 UTC] PHP Notice: Undefined index: enable_real_time_exports in /home/402767.cloudwaysapps.com/evxektefve/public_html/wp-content/plugins/wp-all-export-pro/src/App/Service/Addons/AddonService.php on line 195
[12-Jan-2023 13:27:13 UTC] PHP Notice: Undefined index: enable_real_time_exports in /home/402767.cloudwaysapps.com/evxektefve/public_html/wp-content/plugins/wp-all-export-pro/src/App/Service/Addons/AddonService.php on line 195
[12-Jan-2023 13:27:13 UTC] PHP Notice: Undefined index: enable_real_time_exports in /home/402767.cloudwaysapps.com/evxektefve/public_html/wp-content/plugins/wp-all-export-pro/src/App/Service/Addons/AddonService.php on line 195
[12-Jan-2023 13:27:13 UTC] PHP Notice: Undefined index: enable_real_time_exports in /home/402767.cloudwaysapps.com/evxektefve/public_html/wp-content/plugins/wp-all-export-pro/src/App/Service/Addons/AddonService.php on line 195
[12-Jan-2023 13:27:13 UTC] PHP Notice: Undefined index: enable_real_time_exports in /home/402767.cloudwaysapps.com/evxektefve/public_html/wp-content/plugins/wp-all-export-pro/src/App/Service/Addons/AddonService.php on line 195
[12-Jan-2023 13:27:22 UTC] PHP Notice: Undefined index: aggregateRating in /home/402767.cloudwaysapps.com/evxektefve/public_html/wp-content/themes/webprofit/includes/plugins/trustpilot.php on line 41
[12-Jan-2023 13:27:22 UTC] PHP Notice: Trying to access array offset on value of type null in /home/402767.cloudwaysapps.com/evxektefve/public_html/wp-content/themes/webprofit/includes/plugins/trustpilot.php on line 41
[12-Jan-2023 13:27:22 UTC] PHP Notice: Undefined index: aggregateRating in /home/402767.cloudwaysapps.com/evxektefve/public_html/wp-content/themes/webprofit/includes/plugins/trustpilot.php on line 42
[12-Jan-2023 13:27:22 UTC] PHP Notice: Trying to access array offset on value of type null in /home/402767.cloudwaysapps.com/evxektefve/public_html/wp-content/themes/webprofit/includes/plugins/trustpilot.php on line 42
[12-Jan-2023 13:27:23 UTC] PHP Notice: Undefined index: aggregateRating in /home/402767.cloudwaysapps.com/evxektefve/public_html/wp-content/themes/webprofit/includes/plugins/trustpilot.php on line 41
[12-Jan-2023 13:27:23 UTC] PHP Notice: Trying to access array offset on value of type null in /home/402767.cloudwaysapps.com/evxektefve/public_html/wp-content/themes/webprofit/includes/plugins/trustpilot.php on line 41
[12-Jan-2023 13:27:23 UTC] PHP Notice: Undefined index: aggregateRating in /home/402767.cloudwaysapps.com/evxektefve/public_html/wp-content/themes/webprofit/includes/plugins/trustpilot.php on line 42
[12-Jan-2023 13:27:23 UTC] PHP Notice: Trying to access array offset on value of type null in /home/402767.cloudwaysapps.com/evxektefve/public_html/wp-content/themes/webprofit/includes/plugins/trustpilot.php on line 42
[12-Jan-2023 13:27:53 UTC] PHP Notice: Undefined index: enable_real_time_exports in /home/402767.cloudwaysapps.com/evxektefve/public_html/wp-content/plugins/wp-all-export-pro/src/App/Service/Addons/AddonService.php on line 195
[12-Jan-2023 13:27:53 UTC] PHP Notice: Undefined index: enable_real_time_exports in /home/402767.cloudwaysapps.com/evxektefve/public_html/wp-content/plugins/wp-all-export-pro/src/App/Service/Addons/AddonService.php on line 195
[12-Jan-2023 13:27:53 UTC] PHP Notice: Undefined index: enable_real_time_exports in /home/402767.cloudwaysapps.com/evxektefve/public_html/wp-content/plugins/wp-all-export-pro/src/App/Service/Addons/AddonService.php on line 195
[12-Jan-2023 13:27:53 UTC] PHP Notice: Undefined index: enable_real_time_exports in /home/402767.cloudwaysapps.com/evxektefve/public_html/wp-content/plugins/wp-all-export-pro/src/App/Service/Addons/AddonService.php on line 195
[12-Jan-2023 13:27:53 UTC] PHP Notice: Undefined index: enable_real_time_exports in /home/402767.cloudwaysapps.com/evxektefve/public_html/wp-content/plugins/wp-all-export-pro/src/App/Service/Addons/AddonService.php on line 195
[12-Jan-2023 13:28:03 UTC] PHP Notice: Undefined index: aggregateRating in /home/402767.cloudwaysapps.com/evxektefve/public_html/wp-content/themes/webprofit/includes/plugins/trustpilot.php on line 41
[12-Jan-2023 13:28:03 UTC] PHP Notice: Trying to access array offset on value of type null in /home/402767.cloudwaysapps.com/evxektefve/public_html/wp-content/themes/webprofit/includes/plugins/trustpilot.php on line 41
[12-Jan-2023 13:28:03 UTC] PHP Notice: Undefined index: aggregateRating in /home/402767.cloudwaysapps.com/evxektefve/public_html/wp-content/themes/webprofit/includes/plugins/trustpilot.php on line 42
[12-Jan-2023 13:28:03 UTC] PHP Notice: Trying to access array offset on value of type null in /home/402767.cloudwaysapps.com/evxektefve/public_html/wp-content/themes/webprofit/includes/plugins/trustpilot.php on line 42
[12-Jan-2023 13:28:05 UTC] PHP Notice: Undefined index: enable_real_time_exports in /home/402767.cloudwaysapps.com/evxektefve/public_html/wp-content/plugins/wp-all-export-pro/src/App/Service/Addons/AddonService.php on line 195
[12-Jan-2023 13:28:05 UTC] PHP Notice: Undefined index: enable_real_time_exports in /home/402767.cloudwaysapps.com/evxektefve/public_html/wp-content/plugins/wp-all-export-pro/src/App/Service/Addons/AddonService.php on line 195
[12-Jan-2023 13:28:05 UTC] PHP Notice: Undefined index: enable_real_time_exports in /home/402767.cloudwaysapps.com/evxektefve/public_html/wp-content/plugins/wp-all-export-pro/src/App/Service/Addons/AddonService.php on line 195
[12-Jan-2023 13:28:05 UTC] PHP Notice: Undefined index: enable_real_time_exports in /home/402767.cloudwaysapps.com/evxektefve/public_html/wp-content/plugins/wp-all-export-pro/src/App/Service/Addons/AddonService.php on line 195
[12-Jan-2023 13:28:05 UTC] PHP Notice: Undefined index: enable_real_time_exports in /home/402767.cloudwaysapps.com/evxektefve/public_html/wp-content/plugins/wp-all-export-pro/src/App/Service/Addons/AddonService.php on line 195
Have you tried the following steps:
Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes? Please try to check with minimum install Toolset plugins + default theme.
- Do you see any difference? or you have issue when only Toolset plugins are active?
- Is the issue on specific page or on whole site?
- What if you try to reinstall Toolset plugins?
Hello,
Its a live active website so we are not really planning on trying to mess with all the plugin's and theme's. So i found another method for this problem,
Thanks a lot for helping!
Kind regards,
Matthew Penhoat.