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[Assigned] does no more render the same as 2 or 3 moth ago

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 1 replies, has 1 voice.

Last updated by Weber Edouard Marie Anne 2 hours, 23 minutes ago.

Assisted by: Minesh.

Author
Posts
#2872631
web-02.jpg
web-01.jpg
develop-site.jpg

I am trying to:
add new exhibition on my site

Link to a page where the issue can be seen:
hidden link

I expected to see:
on my production site (not touched4 moth ago)
hidden link

Instead, I got:
hidden link

#2872646

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

I try to login using the shared admin login access details but unfortunately its not working.

Can you please share working admin access details.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.