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[Resolved] Documentation link within toolset broken.

This support ticket is created 4 years, 12 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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This topic contains 2 replies, has 2 voices.

Last updated by Brian 4 years, 11 months ago.

Assisted by: Jamal.

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#1739955

I am trying to:

use the documentation link

Link to a page where the issue can be seen:

/wp-admin/admin.php?page=types_access

I expected to see:

a page with documentation

Instead, I got:

Unfortunately the page you were looking for doesn’t exist

I love your product, but honestly... has no one heard of 301 redirects!? I am tired of seeing resolved threads in google feeds that link to nothing. This isn't even a google result, it's your internal link to documentation from your plugin.

I would like to learn more about access control for pages but the link is broken. The tutorial I followed on your site seems to miss a key step as when I enabled access control for pages, and created a post group, although it worked as intended for users within the group my staging site lost access for standard and guest users to pages created by WooCommerce.

I am not seeking assistance, I am looking to bring light to the issue of broken documentation links within the plugin.

#1740251

Hello Brian and thank you for using Toolset and for reporting this dead link. I'll escalate your concerns to our documentation team.

We have been building a new documentation index with the new features that we have been adding for the block editor, and we are aware some pages may have been left in the dark. Below, I added a couple of documentation articles about Toolset Access, I hope you will find what you need there. Otherwise, please get back here and we'll help you:
- https://toolset.com/course-lesson/setting-access-control/
- https://toolset.com/course-chapter/controlling-access-to-content-in-directory-sites/
- https://toolset.com/course-lesson/controlling-access-to-front-end-forms/
- https://toolset.com/course-lesson/access-control-texts-inside-page-content/
-https://toolset.com/course-lesson/access-control-for-custom-fields/

Thank you very much for reporting this. I remain at your disposal.

#1743683

My issue is resolved now. Thank you!