Divi w/o Layouts Not Showing Theme Options in Content Template

This thread is resolved. Here is a description of the problem and solution.

Problem: I am using Divi without Layouts, but I am unable to find Theme Options in the Content Template editor.

Solution: Update to the latest versions of Divi, Types and Views to access these features.

This support ticket is created 6 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

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Tagged: Setting up custom types, Types plugin

This topic contains 6 replies, has 2 voices.

Last updated by salB 6 years, 7 months ago.

Assisted by: Christian Cox.

Author

Posts

June 23, 2018 at 8:25 pm #916990

salB

I am trying to: Create a Content Template

Link to a page where the issue can be seen:

I expected to see: Theme Options in Content Template

Instead, I got: No theme options available. I am not using Layouts

June 24, 2018 at 9:44 pm #917162

Christian Cox

Screen Shot 2018-06-24 at 5.41.34 PM.png

Hi, can you try these troubleshooting steps?
- Clear your browser cache, log out of wp-admin and log back in. Edit an existing Content Template and scroll to the bottom of the page. You should see a section "Theme Options", where you can toggle open a panel with options.
- If the problem is not resolved, temporarily deactivate all plugins except Types and Views, then activate the parent Divi theme. Edit an existing Content Template again.
- If the problem is not resolved, please open the browser console and check to see if any JavaScript errors appear when Viewing the Content Template editor page.

Please let me know the results of these tests and we can go from there.

June 24, 2018 at 11:37 pm #917170

salB

I tried those suggestions, theme setting didnt show up.

June 25, 2018 at 2:56 pm #917534

Christian Cox

May I log in to your wp-admin area and take a look at how things are configured? Please provide login credentials in the private reply fields here.

June 25, 2018 at 7:11 pm #917631

Christian Cox

It appears that your Views plugin is a bit out of date. Please update to Types 3.0.1 and Views 2.6.1. If you register the plugins, this update should be automatically prompted in wp-admin. If automatic update is not working as expected, please go to https://toolset.com/account/downloads and download the latest Types and Views plugins. Then deactivate and delete the plugins from your site, and reinstall Types first, then Views, using the zip files you downloaded from your account area.

Please let me know if this does not resolve the issue.

June 25, 2018 at 8:54 pm #917669

salB

Thanks for the direction. Updating the plugins worked.

June 27, 2018 at 10:40 pm #918539

salB

Having the same issue now on a different Content Template. It's for an archive layout (post type and taxonomy). I have the Theme Options available, but the page won't accept it and defaults to the sidebar. I've set it to fullwidth.

New threads created by Christian Cox and linked to this one are listed below:

https://toolset.com/forums/topic/divi-theme-options-in-wordpress-archive-not-working-as-expected/