When you say doesn't work, is it that the area where it should show up is displaying blank ?
I suspect that this is so because the shortcode is rendering the information by getting the id of the current page that is being displayed.
Lets say you are viewing the homepage and this global module is rendered on the hompage. If the homepage doesn't have the custom field that the shortcode should be rendered then nothing will appear.
What you can do is to manually pass the id into the shortcode by using the shortcode attribute id='1234' where 1234 is the id of the post.
Hi,
no I mean that while Toolset shortcodes are working perfectly in a Divi Text module, they won't be recognised anymore once this module has been turned "Global".
You can see it yourself here
hidden link
left the normal module and right the same one saved as Global.
As this is a site I use only to test bugs etc. you can login and do whatever you need.
Not sure why it doesn't work with the new method but adding the shortcode like this works.
[types field='activity-adult-price' format='FIELD_NAME: FIELD_VALUE'] [/types]
Hi, Shane is on public holiday today so I'll try to help. I can see that our team created an issue ticket with the Divi team regarding nested shortcodes and global modules, but I don't have any updates on fixes for shortcodes in global modules yet. Can you share the full contents of the module? I would like to see how your markup and shortcodes are structured.
Sure, but I see in the code you provided the closing Types field tag is missing. Please add the closing tag to the Types field shortcode, since it's required:
If that does not resolve the problem where the opening Types field shortcode is written to the page, please provide login access in the private reply fields here.
Okay thanks, I'm able to replicate that problem in a local test and I've asked my 2nd tier support team to confirm whether or not it's caused by the same issue - nested shortcodes are not working in Divi Global modules. If it's the same, there's not much we can do until we get some collaboration from Divi. We created this issue ticket, which has not been addressed yet: hidden link
I'll let you know what I find out about the shortcodes in conditionals problem.
Okay I received confirmation from my 2nd tier support team that this problem is a symptom of the same issue we raised with the Divi team. We're waiting for their collaboration so we can resolve this problem.