[Resolved] Divi 4.9.7 and Toolset Types 3.4.10

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[marcusW-3]

I am trying to: Use Divi 4.9.7 and Toolset Types 3.4.10

Link to a page where the issue can be seen: See attached image.

I expected to see: A saved page.

Instead, I got: We can't save pages. We could create, edit, and save pages last week. Now we get an error.

"An error has occurred while saving your page. Various problems can cause a save to fail, such as a lack of server resources, firewall blockages, plugin conflicts or server misconfiguration. You can try saving again by clicking Try Again, or you can download a backup of your unsaved page by clicking Download Backup. Backups can be restored using the portability system while next editing your page.

Contacting your host and asking them to increase the following PHP variables may help: memory_limit, max_execution_time, upload_max_filesize, post_max_size, max_input_time, max_input_vars. In addition, auditing your firewall error log (such as ModSecurity) may reveal false positives that are preventing saves from completing.

Lastly, it is recommended that you temporarily disable all WordPress plugins and browser extensions and try to save again to determine if something is causing a conflict."

[marcusW-3]

I've also found a section of our site which heavily uses Toolset Types is not displaying.

An example link: hidden link

[marcusW-3]

For unknown reasons doing the following brought the funding pages back.

Go to Toolset > Edit Post Type
Click the funding page post type
Scroll to Options section
Under the rewrite and custom URL section I changed the slug from "funding/funding-types" to "funding-types" and saved
Checked new URL to see if anything changed. Page worked.
Changed slug back to "funding/funding-types" and the pages are back

[Minesh]

Hello. Thank you for contacting the Toolset support.

Toolset has limited integration with Divi.

Here is the doc how you can use Divi with Toolset:
- https://toolset.com/course-lesson/using-toolset-with-divi/

As you shared the error:

Contacting your host and asking them to increase the following PHP variables may help: memory_limit, max_execution_time, upload_max_filesize, post_max_size, max_input_time, max_input_vars. In addition, auditing your firewall error log (such as ModSecurity) may reveal false positives that are preventing saves from completing.

It asks to contact your hosting authority to increate the values for the said PHP INI variables like:
- memory_limit, max_execution_time, upload_max_filesize, post_max_size, max_input_time, max_input_vars

Have you contacted them and did they shared any details with you that Toolset causing the issue?

[marcusW-3]

Hello. Thank you for your reply. Yes, we did request these changes. Our host made all of the changes they were willing to make. We're waiting to hear back from them them concerning error logs.

[marcusW-3]

Regardless of Divi, it seems our Toolset Types plugin is not working correctly. We've discovered more issues both on the back end and in our public pages. Somehow it, or an interaction with Divi, is interfering with the page editing process.

[marcusW-3]

My issue is resolved now. Thank you!