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[Resolved] Distance ordering doesn't work

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 2 replies, has 2 voices.

Last updated by Minesh 1 year, 2 months ago.

Assisted by: Minesh.

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#2555647

I'm trying to order a view by distance from user location.
But it doesn't order them by distance

you can see it here: hidden link

It also doesn't display distance value

you can also see this page where distance value appears:
hidden link

#2555687

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

I've checked the following page you shared: hidden link

I do not see any distance value - maybe as I'm not within your preferable location?

Can you please share what is your expected result and admin access details with problem URL.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2555733

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Can you please check now: hidden link

you will require to wrap the [toolset-maps-distance-value] shortcode with [wpv-geolocation] shortcode as given under:

[wpv-geolocation][toolset-maps-distance-value origin_source='visitor_location' postmeta='wpcf-indirizzo-evento'][/wpv-geolocation]
This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.