Dissapearing images and custom fields only appear when filter is clicked

This support ticket is created 3 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 1 reply, has 2 voices.

Last updated by Luo Yang 3 years, 7 months ago.

Assisted by: Luo Yang.

Author

Posts

October 18, 2021 at 7:10 am #2198689

andersN

I am trying to:
Understand why this is happening and what to do about it

Link to a page where the issue can be seen:
hidden link

Video of issues:
hidden link

October 19, 2021 at 8:02 am #2199431

Luo Yang

Hello,

The problem you mentioned above is abnormal, please check these:
1) In case it is a compatibility problem, please deactivate all other plugins, and switch to WordPress default theme 2021, deactivate all custom PHP/JS code snippets, and test again

2) If the problem still persists, please provide database dump file(ZIP file) of your website, you can put the package files in your own google drive disk, share the link only, I need to test and debug it in my localhost, thanks
https://toolset.com/faq/provide-supporters-copy-site/

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