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[Resolved] displaying information no products found when can`t find

This support ticket is created 3 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 3 replies, has 2 voices.

Last updated by rolandP 3 years, 10 months ago.

Assisted by: Shane.

Author
Posts
#2023655

Hi,

How displaying information no products found when can`t find?
Right now when can`t find is blank page.

I`m using Toolset Woocommerce + Search & Filter Pro
My settings
hidden link

many thanks

#2023679

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Roland,

Thank you for getting in touch.

Based on your screenshot you have already setup the "No Results Found" text when there are no products found.

I suspect something else is at play because your setup in the screenshot seems correct.

Would you mind temporarily disabling all the non-toolset plugins and checking the site again to see if the issue still remains as there might be a plugin that is interfering with the normal operation of our Toolset Views setup.

If the issue still remains after attempting to disable your non-toolset plugins, with the exception of Woocommerce please let me know and provide me with admin access so that I can have a look for you.

Thanks,
Shane

#2025889

Did you get access to my site?

#2026109

My issue is resolved now. Thank you!