Dismiss opt-in message from Toolset Types on plugins page

This support ticket is created 6 years, 4 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

Tagged: Access plugin, Layouts plugin, Module Manager, Reference sites, Toolset Forms, Toolset Starter Theme, Toolset Theme integration, Types plugin, Views plugin

This topic contains 2 replies, has 3 voices.

Last updated by Beda 6 years, 4 months ago.

Assisted by: Minesh.

Author

Posts

May 10, 2018 at 11:10 pm #874092

glennN

I am trying to:
Turn off the opt-in message that displays on the Plugins page: " Toolset can report to your wp-types.com account which theme and plugins you are using. This information allows us to give you more accurate and faster support. "
This appears to be an opt-in check box, however there is no way to opt-out.

Link to a page where the issue can be seen:
Dashboard, Plugins

I expected to see:
For an opt-in message, there needs to be a way to opt-out.

Instead, I got:

I can understand Toolset would like to get automated phone-home reporting for plugin configurations, to simplify support.
If you want to comply with standard privacy conventions, then you should provide a real opt-in/opt-out. You are pretending to offer an opt-in that is really a persistent nag.

May 11, 2018 at 6:36 am #875411

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Well - that opt-in checkbox is put there for GDPR reasons its better to notify in the Plugins page. However - we have couple of clients reporting this that they do not like to have that message on plugins page.

I will add your voice to our internal ticket and lets see how it goes. Please note that there is no ETA on it.

May 11, 2018 at 10:02 am #875859

Beda

As soon GDPR acts, Toolset will be ready to comply with it.

The specific setting you refer to will be updated to a Radio "Opt-in/out" option.

You will have to choose, and you will be able to choose exactly as you mention it and GDPR requires.

This will be available within the limits set by GDPR, means, we will deliver this in time to comply with it.

This ticket is now closed. If you're a Toolset client and need related help, please open a new support ticket.