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[Resolved] Discover WP registration confirmation page blank

This thread is resolved. Here is a description of the problem and solution.

Problem:

In Discover-WP.com, register to use a training site admin area. I registered, received a confirmation link in an email to compete the registration, click the link I get this:

A page header, the words "Create your training site for Toolset" and a blank white page.

Solution:

Try a different email address.

Relevant Documentation:

This support ticket is created 6 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Asia/Hong_Kong (GMT+08:00)

This topic contains 2 replies, has 2 voices.

Last updated by JamesS2731 6 years, 7 months ago.

Assisted by: Luo Yang.

Author
Posts
#789766
Screen Shot 2018-05-02 at 22.18.39.png

I am trying to: Register to use a training site admin area. I registered, received a confirmation link in an email to compete the registration

Link to a page where the issue can be seen: https://discover-wp.com/register/?wpvlive_activation_key=MYWUUw6BHt3s&email=James@219design.co.uk&message_type=0&wpvlive_site_lang_option=wpml&wpvlive_design_tools_option=layoutsversion

I expected to see: The registration completion, create a password, etc.

Instead, I got: A page header, the words "Create your training site for Toolset" and a blank white page.

My Browser: Safari 11.1 (13605.1.33.1.2) - My OS: MacOS High Sierra 10.13.4.

#801339
activate.JPG

Hello,

I have tried it with my own email address, but there isn't similar problem, see screenshot activate.JPG

Here are detail steps, please correct me if there is anything missing:
1) open URL
https://discover-wp.com/site-templates/

2) find item "Listing site – Travel Destinations", click button "Create test site"

3) register with my email address,

4) Check the email box, and click the activation link

Can you test with another email address again?

#801546

Hi Luo,

Many thanks for your help. I tried a different email address and it worked fine.

KInd regards
James