Skip Navigation

[Resolved] "Disable the wrapping DIV around the View" not saving

This support ticket is created 5 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

No supporters are available to work today on Toolset forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.

Sun Mon Tue Wed Thu Fri Sat
- 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 4 replies, has 4 voices.

Last updated by CraigT4149 5 years, 9 months ago.

Assisted by: Minesh.

Author
Posts
#1201044

I am trying to: check the "Disable the wrapping DIV around the View" box

I can check the box, but then the "spinner" next to Save the View just keeps spinning and it won't save.

I am on the latest version of Views.

#1201096

Diego Pereira
Supporter

Hello @robM-9, welcome to the Toolset support Forum!

Please check if there is any JS errors on the browser console: https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/#javascript-debugging - If so, please send us a screenshot.

Please also enable the PHP error log and check if there is any errors related to toolset: https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/

All the best,
Diego

#1201098

Thanks Diego, i will check that out and get back to you.

Just to be clear, the view does save for everything else i do. Just problems with that particular check box.

#1201638

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello robM-9 - This is Minesh here and I'll take care of this ticket and try to help you further. Hope this is OK.

This could be a compatibility issue with the third party plugins you are using or with the theme. To rule out this possibility:

Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?

Do you see any difference?

#1220474
Screen Shot 2019-03-25 at 3.40.28 PM.png

I'm having the same problem. Disabled all plugins. Javascript console has the following (attached image).