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[Resolved] Different links display posts differently

This thread is resolved. Here is a description of the problem and solution.

Problem:

The issue here is that some of the user's posts were displaying differently from others.

Solution:

Upon checking the user's website it turns out that some of their posts didn't have their content template assigned to it.

If this is happening to you then I would recommend going to the Content template that you've made and under the Usage table click on "Apply to All". This will assign the content template to all the posts under the assigned post type.

This support ticket is created 3 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 3 replies, has 2 voices.

Last updated by ianM-9 3 years, 9 months ago.

Assisted by: Shane.

Author
Posts
#2028811
Screenshot_2021-04-21 Selling to procurement No One Cares About Your Product Spend Network.png

Tell us what you are trying to do?
On my site hidden link I've set up the homepage with links to blog posts. The featured post shows a page with the blog rendering nicely including a side bar. But if I click on a link in the "from the blog" section the page doesn't render nicely and my sidebar is gone.

Is there any documentation that you are following?
No.

Is there a similar example that we can see?
Homepage of spendnetwork.

What is the link to your site?
hidden link

#2028829

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Ian,

Thank you for getting in touch.

I suspect that these pages are using 2 different templates. If you allow me to have admin access to the site I can have a more detailed look at this one for you.

I've enabled the private fields so that you can send me the credentials for the site.
Thanks,
Shane

#2030055

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Ian,

I've found the issue. It is indeed true that your posts are not using the same templates. I see where you have this content template assigned to your posts
hidden link

However it is not assigned to all your posts. If you look on the right sidebar under Usage, where post is you will see a link "Apply to All"

Clicking this will apply the content template to all your posts and resolve the issue.

Please let me know if this helps.
Thanks,
Shane

#2030069

My issue is resolved now. Thank you!