[Resolved] "Design with Toolset menu in the frontend" not working

[Author]

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[matthewL-7]

Hey

I am not sure when this stopped appearing it used to be there but it no longer shows on the front end for a specific CPT and some pages.

I have checked it is enabled in settings and it does appear on some pages just not all.

Really strange, I think this might have been happening since a recent update, are you aware of any issues with this?

Cheers

[Minesh]

Hello. Thank you for contacting the Toolset support.

Well - I see that when you try to display page/post on front-end to which Layout is assigned the menu "Design with Toolset" on the top bar is not displayed but if there is NO layout assigned - this menu is displayed on frontend.

Please allow me to consult with our Devs and check with them that is this expected behavior or bug.

[Minesh]

Ok - I get the information that this is the expected behavior.

When you load the page/post to which you assigned the Layout - it will display the “Front-end Layouts Editor” button but no “Design with Toolset” menu but if there is no Layout assigned to page/post you display on frontend it will display “Design with Toolset” menu.

If you want to see “Design with Toolset” menu on page/post even if Layout is assigned - Please feel free to submit feature request for that using the following link:
=> https://toolset.com/home/contact-us/suggest-a-new-feature-for-toolset/

[matthewL-7]

Hi Minesh

Sorry I think you have misunderstood. I don't use Layouts from Toolset.

I only wish for the Design with Toolset option to show up in the menu bar when applicable, it used to now suddenly it doesn't appear most of the time when it should.

Take this page for example: hidden link - this page uses a content template yet the "Design with Toolset" option is not in the WordPress admin menu bar when logged in.

I can provide you a login so you can replicate if you like?

[Minesh]

Yes - sure.

Can you please share access details so I can check the exact settings and then I will try to replicate it.

I have set the next reply to private which means only you and I have access to it.

[Minesh]

Ok - thank you for sharing all the required details.

I checked on your install and I can see that the “Design with Toolset” menu is not displayed at top admin bar.

I tried to reproduce the issue with a minimum set of install with only Toolset plugins active and I also tested with the 2019 theme as well as Generate Press theme but I am not able to reproduce the issue. For me the top admin bar menu displayed fine.

It seems the site you shared is the live site. In order to debug this issue further:
1)
Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?

2)
If #1 does not help, I need duplicator copy of your install to debug this issue further.

More info:
https://toolset.com/faq/provide-supporters-copy-site/

I have set the next reply to private which means only you and I have access to it.

[matthewL-7]

Hi

OK figured it out took some time but it was down to a code snippet so basically had to do the same thing disable one by one then re-enable.

Basically Jetpack provided me this code snippet to hide the current post from top posts, something in this code though is causing the "Design with Toolset" menu not to appear?

function htdat_remove_current_post_top_posts( $posts, $post_ids, $count ) {

    if ( ! is_singular() ) {
        return $posts;
    }

    global $post;
    $current_post_id = $post->ID; 

    foreach ( $posts as $k => $post ) {
        if ( $current_post_id == $post['post_id'] ) {
            unset( $posts[$k] );
        }
    }
    return $posts;
}
add_filter( 'jetpack_widget_get_top_posts', 'htdat_remove_current_post_top_posts', 10, 3 );

[Minesh]

So, would you mind to contact the jetpack support, as this seems to be an issue from their end? Could you please check with them and let us know if they need any co-operation from this end.

Because with minimum installation as I acknowledge all seems OK from this end.

[matthewL-7]

Minesh I can't see Jetpack doing this, they are going to come back and say you need to speak to Toolset.

Jetpack is one of the biggest WordPress plugins available and its developed by WordPress.

Toolset should ensure compatibility with Jetpack not the other way around...

[Minesh]

Ok - I will check this on this Friday as I've day off tomorrow. if I'm able to replicate it.

I'll keep you posted.

[Luo Yang]

Hi,

Minesh is on vacation, your will get the answer in tomorrow morning

[Minesh]

I've created a sandbox site where I've activated the Jetpack plugin. Access details are as given under:

Login: <em><u>hidden link</u></em>
Username: demo 
Password: 39r4Xx0chDRN

I've added the hook you shared to "'Custom Code" section offered by Toolset:
=> hidden link

I've created a test post but I can see the "Design with Toolset" menu on the frontend with the following test post:
=> hidden link

Does it require any specific settings from jetpack - if yes, can you check the sandbox site and set it up and let us know.