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[Resolved] Description field in publicly accessible cred form only accessible bij admins

This thread is resolved. Here is a description of the problem and solution.

Problem:

Test the CRED form in front-end, get some JS errors:

Failed to load resource: the server responded with a status of 404 (Not Found)
Uncaught ReferenceError: tinyMCE is not defined
Uncaught ReferenceError: soulbuttons is not defined

Solution:

It seems to be a custom JS codes problem of your website, please try these:

Deactivate other plugins and switch to wordpress default theme, and test again, try to locate the problem plugin/theme

Relevant Documentation:

This support ticket is created 6 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Asia/Hong_Kong (GMT+08:00)

This topic contains 3 replies, has 2 voices.

Last updated by Luo Yang 6 years, 7 months ago.

Assisted by: Luo Yang.

Author
Posts
#904110
toolset54.jpg
toolset50.jpg

Hello,
I have a cred form that is open for guests to create custom posts. I use the WordPress title and description field. The title field is ok, it is accessible by anyone, the description field is only accessible if you are logged in as an administrator (see toolset50.jpg). My access settings are ok (I think) (see toolset54.jpg).
There are many other fields, all accessible.
It feels like a (very unwelcome) bug.

#904744

Hello,

The problem you mentioned above is abnormal, and I have tried it in your website with below steps:
1) Create a page put the CRED form in it
hidden link

2) Logout as a guest user, test above URL in my chrome browser, I see a lots of JS errors, for example:

Failed to load resource: the server responded with a status of 404 (Not Found)
Uncaught ReferenceError: tinyMCE is not defined
Uncaught ReferenceError: soulbuttons is not defined

See screenshot Description-field.JPG

It seems to be a custom JS codes problem of your website, please try these:
Deactivate other plugins and switch to wordpress default theme, and test again, try to locate the problem plugin/theme

#904758

Hi Luo Yang,

Thank you for your answer. You pointed me in the right direction. Deactivating themes and plugins I found the culprit: Soulsections. I am in close contact with the developer so I have notified him and asked him for a solution.

Best regards,
Jos

#905279

You are welcome