Deleted custom post fields are still appearing with the error

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 3 replies, has 2 voices.

Last updated by Minesh 1 month, 3 weeks ago.

Assisted by: Minesh.

Author

Posts

March 15, 2024 at 7:45 am #2688048

talatcanU

Screenshot 2024-03-15 at 12.43.27 AM.png

Screenshot 2024-03-14 at 11.13.01 PM.png

Hi, I had created some custom fields and they are still showing up as an error even though I removed them from the custom fields and form side.

What else should I do to completely remove them from the page? Please see the attachment

March 15, 2024 at 9:10 am #2688082

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

If you are using view or content template please make sure you remove those deleted fields from your view's and content template as well.

March 15, 2024 at 3:34 pm #2688145

talatcanU

Hi Minesh, it has been already removed from everywhere but it is still showing up while submitting the content.. This error only occurs on the form submission page.

Would you like to have a look asap?

March 18, 2024 at 9:26 am #2688421

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Can you please share problem URL where I can see the issue as well as admin access details.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

talatcanU confirmed that the issue was resolved on 2024-03-19 06:24:41.
This ticket is now closed. If you're a Toolset client and need related help, please open a new support ticket.