Skip Navigation

[Resolved] delete content templates

This support ticket is created 4 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Our next available supporter will start replying to tickets in about 2.06 hours from now. Thank you for your understanding.

Sun Mon Tue Wed Thu Fri Sat
- 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 3 replies, has 2 voices.

Last updated by martinB-16 4 years ago.

Assisted by: Minesh.

Author
Posts
#1813043
hardcopy.jpg

I have some content templates that I cannot delete.
Why is it?
See image

#1813617

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

I would first like to check on your site how your views are configured or did you already deleted the views for those loop item content templates.

Can you please share access details.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#1828165

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

You can remove the unwanted views from the following screen:
=> hidden link

If you trash the View, once you trash it you need to permanently Delete that view and then those associated content templates like "loop item.." template associated with that view will also be deleted automatically. Please make sure as you are going to delete the view, it will not be rollback.

#1828221

My issue is resolved now. Thank you!