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[Resolved] Default value in WYSIWYG Field Contrary to Setup

This thread is resolved. Here is a description of the problem and solution.

Problem:

I have WYSIWYG custom field that is showing a default value even when I have not added the value in setup. I am not sure where the value is coming from.

Solution:

The default field value outputs from the user profile, I suggest you try these:

Dashboard-> Users, find and edit that specific user, you should be able to see the existing value of WYSIWYG custom field, and you can change/remove it.

Relevant Documentation:

This support ticket is created 2 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 2 voices.

Last updated by himanshuS 2 years, 9 months ago.

Assisted by: Luo Yang.

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#2286055

I have WYSIWYG custom field that is showing a default value even when I have not added the value in setup. I am not sure where the value is coming from.

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#2286437

Hello,

I assume we are talking about a Toolset user form for editing users, the default field value outputs from the user profile, I suggest you try these:
Dashboard-> Users, find and edit that specific user, you should be able to see the existing value of WYSIWYG custom field, and you can change/remove it.

#2286991

My issue is resolved now. Thank you!