Datepicker randomly stops working and them randomly work again

This support ticket is created 7 years, 4 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Tagged: Content-submission forms, Toolset Forms

This topic contains 3 replies, has 2 voices.

Last updated by oliverD 7 years, 3 months ago.

Assisted by: Luo Yang.

Author

Posts

July 14, 2017 at 3:17 pm #548831

oliverD

I am trying to:
cred user form has datepickers in it and they randomly stops working
I visited this URL:

I expected to see:

Instead, I got:

July 17, 2017 at 2:59 am #549326

Luo Yang

Dear oliver,

The problem you mentioned above is abnormal, we need to know if there is any compatibility problem in your website, please check these in your website:
1) you are using the latest version of Toolset plugins
2) deactivate other plugins and switch to wordpress default theme, and test again

July 17, 2017 at 7:20 am #549370

oliverD

I am up to date on toolset and have looked at different plugins. The issue is completely random so really frustrated with this.

July 17, 2017 at 7:42 am #549374

Luo Yang

Please check this:
1) check if the problem persists without other plugins or custom theme,
2) Check if there is any custom JS codes in your CRED form, if there is, remove it and test again.
3) If the problem still persists, please provide a database dump file of your website, also point out the problem page URL and CRED form URL, I need to test and debug it in my localhost, thanks