Datepicker json error after choosing

This support ticket is created 3 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

Tagged: Types plugin

This topic contains 5 replies, has 2 voices.

Last updated by laetitiat 3 years, 7 months ago.

Assisted by: Shane.

Author

Posts

September 2, 2020 at 12:55 pm #1764289

laetitiat

Hi,
when i choose a date from a datepicker it remains blank

I receive the following error in chrome console:

VM3280:1 Uncaught SyntaxError: Unexpected token o in JSON at position 1
at JSON.parse (<anonymous>)
at Function.n.parseJSON (jquery.js?ver=1.12.4-wp:4)
at Object.success (date.js?ver=0.1.2:97)
at i (jquery.js?ver=1.12.4-wp:2)
at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4-wp:2)
at x (jquery.js?ver=1.12.4-wp:4)
at XMLHttpRequest.c (jquery.js?ver=1.12.4-wp:4)

September 2, 2020 at 3:04 pm #1764371

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hello,

Thank you for contacting our support forum.
In a case like this we would like to rule out the issue being caused by a plugin conflict.

What I would recommend that you do is to temporarily disable all the non-toolset plugins and check again to see if the date field works.

Once you have done this please let me know.
Thanks,
Shane

September 3, 2020 at 5:25 am #1764843

laetitiat

Hi Shane,

I've disable all the non-toolset plugins but the error is still here.

September 3, 2020 at 5:44 am #1764845

laetitiat

I have the same behavior on front-end form and backend

September 3, 2020 at 2:12 pm #1765363

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hello,

Thank you for checking on this for me.

Would you mind providing me with admin access to the website so that I can grab a copy to test here on my localhost ?

The private fields will be enabled for your next response.

Also please send me a link to the page where I can test out the datepicker.

Thanks,
Shane

September 6, 2020 at 1:13 pm #1767313

laetitiat

My issue is resolved now. Thank you!

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.