When clicking on the "Update now" button accompanying the "Toolset needs to update the database" message, I get a blank admin page.
The console shows the following error:
ReferenceError: Can't find variable: regeneratorRuntime
(+ see screenshot)
Hello. Thank you for contacting the Toolset support.
This is a known issue to us and already reported and fixed within our dev branch. The official fix for the issue is set to release with the next official hotfix release of the Toolset Types plugin.
However, for now, you should try to follow the steps as given under in order to fix the issue:
To fix the problem on your site in the meantime, you could temporarily downgrade WordPress (e.g. to version 6.5.5), run the process to upgrade the Toolset database, and then you can upgrade again to WordPress 6.6.x.
Steps to follow:
1. Take a backup
2. Install the WP Downgrade plugin, and use it to downgrade WP 6.5.5
3. Run the Toolset database upgrade process
4. Remove the WP Downgrade plugin
5. Update to WordPress 6.6.x
Hello,
Thank you for your reply. You must be doing what you can but...
1) I must say downgrading WordPress is not an acceptable solution on a production site, especially since the current version is 6.7 and that implies going back 2 branches/six months. Plus, the downgrade plugin you are recommending hasn't been updated for 2 years. So, no, thank you.
2) I see this problem has already been reported 2 months ago, so I'm not optimistic regarding a "hotfix".
3) I now realise your plugin hasn't been updated for a year, which is somewhat surprising for a paid plugin, still for sale on your website.
If your product has been discontinued and will no longer be maintained, please let us know so we can arrange for an alternative solution.
1) I must say downgrading WordPress is not an acceptable solution on a production site, especially since the current version is 6.7 and that implies going back 2 branches/six months. Plus, the downgrade plugin you are recommending hasn't been updated for 2 years. So, no, thank you.
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Ok. It's always customer choice.
2) I see this problem has already been reported 2 months ago, so I'm not optimistic regarding a "hotfix".
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Ok.
3) I now realise your plugin hasn't been updated for a year, which is somewhat surprising for a paid plugin, still for sale on your website.
If your product has been discontinued and will no longer be maintained, please let us know so we can arrange for an alternative solution.
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That's not true, we just publish the hotfix version for Toolset Blocks/Views recently on 12th November, 2024.
We are and we do maintain the plugins and and you can expect new releases for Toolset Types and other add-on plugins soon.
