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[Resolved] Customize existing woocommerce template

This support ticket is created 6 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 6 replies, has 2 voices.

Last updated by Luo Yang 6 years, 7 months ago.

Assisted by: Luo Yang.

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#851174

Hi,
A. Besides importing from Toolset Library, is it possible to straight away edit the WooCommerce Single Product Template? I really just want to delete some fields and make the image full width.

Also for certain pages, I want to be able to edit the WC single product template and insert this like a widget. But just for certain pages, leaving the Single Product Template as in part A.

#851394

Hi, I tried to do this:

https://toolset.com/learn/create-an-ecommerce-wordpress-site/how-to-import-a-single-product-template-layout/

and as soon as I entered in something and clicked to preview it, my site lost all formatting. is this normal?

I'm using Toolset and child theme of Embark by Themovation.

#852319

Hello,

Q1) is it possible to straight away edit the WooCommerce Single Product Template?

If you only need to change the format of Single Product Template from your theme files, I suggest you follow Woocommerce document to edit your theme file, see Woocommerce document:
https://docs.woocommerce.com/document/template-structure/

For example, you can create a theme file in your own theme folder: yourtheme/woocommerce/single-product.php.

And customize it as what you want.

Q2) and as soon as I entered in something and clicked to preview it, my site lost all formatting. is this normal?

If you follow our document to customize your website with Layouts plugin, you will lost the formatting from your theme files.
https://toolset.com/learn/create-an-ecommerce-wordpress-site/how-to-import-a-single-product-template-layout/

You can customize the "Single Product" with Layouts plugin, see above document, section "Assigning the Single Product layout for Products":
https://toolset.com/learn/create-an-ecommerce-wordpress-site/how-to-import-a-single-product-template-layout/#assigning-the-single-product-layout-for-products

And you can customize the single product page with some WooCommerce Views shortcodes, see our document:
https://toolset.com/documentation/user-guides/getting-started-woocommerce-views/

#853205

Hi, thank you for your helpful reply.
It keeps losing all formatting from my Embark child theme by Themovation.
I did :
Turning off the default WooCommerce Single Product template ->
Assigning the Single Product layout for Products
but when I went to Preview, my site had lost all formatting again.

I guess I could start w/ the Ocean WP theme but I really like my theme and already worked on it a lot.

Thank you and please let me know if it's possible to continue w/ my current theme. Or if I should start somewhere else. I'm so sorry that I'm a beginner and don't understand.
Thank you, Karen Lim.

#853563

Please describe more details for the problem:
It keeps losing all formatting from my Embark child theme by Themovation.

It seems to be a compatibility problem, what formatting does it lose?
Please provide a test site with the same problem, provide a live URL for what you are going to achieve.

I need to test and debug it in a live website, thanks

#862340

Hi,
I had to change my password.
Login: neraknerak
password: OMSTERCERA123.

Also I realize that Toolset Layouts Plugin cannot be active along w/ Elementor/Elementor Pro. When I try to edit w/ Elementor, I get an error message. The other Toolset plugins seem to work OK, just not Layouts.

OK thank you, Karen.

#863907

Thanks for the details, I can see the problem in your website, it seems to be a compatibility problem between your theme "embark" and Toolset Layouts plugin, but the FTP access you provided is not valid, I get this error:
Command: USER neraknerak
Response: 331 User neraknerak OK. Password required
Command: PASS **************
Response: 530 Login authentication failed

Please check these:
1) Deactivate all other plugins (except Toolset plugins )and switch to original parent "embark" theme, and test again
2) If the problem still persists, please provide downloadable URL for the "embark" theme in below private detail box,I need to test and debug it in my localhost, thanks