I'm a toolset contractor, and I occasionally bid on jobs posted on the job board. For the last several months, the replies by customers don't seem to get to me. I get a notification that a new job has been posted; I submit a bid or request for clarification; I never hear anything.
Today a potential client contacted me another way after replying and receiving no response from me. That's the only way I knew he had any interest - I was beginning to think I'd been blacklisted or something.
Please check on this situation.
Hello,
Please elaborate the questions with more details.
Which job are we talking about?
can you share the links here?
It appears that the problem is I'm not getting notified about replies to the threads.
The one that made me aware of it was this one:
https://toolset.com/job-board/inform-me-on-the-least-expensive-best-backup-for-my-wordpress-website/
My reply apparently kicked off three messages from the submitter but I never got them.
https://toolset.com/job-message/re-re-inform-me-on-the-least-expensive-best-backup-for-my-wordpress-website-4/?cred_referrer_form_id=1513141
Denis used information from my profile to discover one of my business sites, and wrote me directly since he wasn't getting any further response from me. I replied to his email indicating I hadn't gotten any replies from him - and he never replied to that.
It was only today, when I got the message that this ticket was going to be closed, that I realized you had replied to my ticket. When I looked up the other one in order to find links for you, I discovered his three replies on the other thread, and added one of my own.
So it appears I'm not getting notified of replies.
I don't have access to view both of URLs you mentioned above too, so I have to escalate this issue, will update here if there is anything news.
My issue is resolved now. Thank you!
