Custom search results won´t be updated

This support ticket is created 3 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	-
-	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	-

Supporter timezone: Asia/Karachi (GMT+05:00)

Tagged: Custom search, Views, Views plugin

This topic contains 4 replies, has 2 voices.

Last updated by a.R 3 years, 10 months ago.

Assisted by: Waqar.

Author

Posts

February 18, 2021 at 1:48 pm #1956247

a.R

In the "Profi-Suche" on the left, when playing around a little, search results won´t be updated any more when pushing "Suchen" or "Zurücksetzen".

THANK YOU 🙂

February 18, 2021 at 4:02 pm #1956535

a.R

... and in the "Schnellsuche" in the middle, the results under "...oder Beiträge ..." should be automatically updated when changing search parameters.
This has been workin only at first click for some hours now.

Until this morning, everything had been fine with this site

(only some strange effects in post forms - spontaneously unchecked inputs... - had been observed)

This is strange...

February 19, 2021 at 7:22 am #1957791

Waqar

Hi,

Thank you for contacting us and I'd be happy to assist.

I tried to view the website that you've shared, but it redirects to a different website.

To troubleshoot this, I'll need to see how this view is set up in the admin area.

Can you please share temporary admin login details, along with the link to a page where this view can be seen?

Note: Your next reply will be private and please make a complete backup copy, before sharing the access details.

regards,
Waqar

February 23, 2021 at 11:18 am #1964009

Waqar

Thank you for sharing the admin access.

I've performed some tests on your website and on my test website, but couldn't reproduce this issue.

When I use the search form in the left sidebar on your homepage, it uses the "Suche5" view and the results are shown correctly when the "Suchen" button.
( example: hidden link )

And when I use the search form in the middle, it uses the "_FRAGEN-Suche2" view and the results are updated without using any submit button.

Can you please clear all involved caches and then check these search forms again? In case the issue still persists, please share the exact steps that you've used along with any screenshot/screencast.

Note: On your website, I frequently saw error 500 while visiting different front-end and back-end pages. This can be a sign that the website doesn't have enough server resources to function properly.

You can turn on WordPress debugging and see if any errors or warnings are logged in the server's error log:
https://wordpress.org/support/article/debugging-in-wordpress/

February 26, 2021 at 6:48 am #1967661

a.R

Ok, thank you.
Looking into that...