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[Resolved] Custom search output view

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 18 replies, has 3 voices.

Last updated by Jay 9 months ago.

Assigned support staff: Shane.

Author
Posts
#2308535

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Screenshot 2022-03-04 at 9.45.52 AM.png

Hi Jay,

That's correct.

The main difference I see with your GD library and my GD library is that mine has newer versions of some of the modules. See Screenshot

As I mentioned previously the image cropping on your site works fine when copied onto my local server here which is a good indication of a server issue.

Is this the only server that you have to host this website ?

Thanks,
Shane

#2308563

Jay

I think moving to a different server is the answer. Trans IP are not being over helpful. Also its a WP specific hosting and I think I might be better off on our own VPN.

#2310657

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Jay,

This should definitely resolve the issue given that it is not present on my end.

If you're still having issues please let me know.

Thanks,
Shane

#2312759

Jay

My issue is resolved now. Thank you! Shane went above and beyond to solve it..