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[Resolved] Custom search for terms don´t work

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 6 replies, has 2 voices.

Last updated by Minesh 1 year, 11 months ago.

Assisted by: Minesh.

Author
Posts
#2352961

a.R

Hi there 🙂

On hidden link
when clicking on "Hilfe", 3 taxonomies appear: Perspektiven - Alltag - Technik

There is a post "testhilfe" with Perspektiven | Kinder, Alltag | Haushalt, Technik | Bauen

But only "Kinder" will be found. With Haushalt or Bauen chosen, testhilfe won´t be found!

Already removed and rebuilt those taxonomies in that form, no success.

Thank you 🙂

#2354047

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Can you please share admin access details and let me check whats going wrong with your setup.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2355525

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I found that you added the two frontend filter to filter with the same URL param "wpv-wunsch-hilfen-alltag".
Screenshot: hidden link

I changed the another filter URL param to "wpv-wunsch-hilfen-alltag1" and I can see its working and I can see the "testhilfe" when I select the "Haushalt" term.

Can you please confirm it works at your end as well: hidden link

#2357405

a.R

It´s working now, thank you.

What is that 'Filter based on the frontend search filter by BUCH Alter & Sprachen.' thing about? How avoid that?

#2358597

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Can you please share screenshot which filter you are talking about, I did not added any new filter if its there it was there.

#2360727

a.R
a.R Filter problem.jpg

Sometimes, when editing a view, new filters won´t be properly integrated.
It´s even hard then to edit or delete it.

#2360793

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

That is known to us and we will try to improve there in future. You are welcome to close this ticket.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.