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[Resolved] custom role user logging in causing crash

This support ticket is created 2 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 4 replies, has 2 voices.

Last updated by matthewW-12 2 years, 9 months ago.

Author
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#2295447
debug error.png

I am trying to: log in on My Account page as custom role user

Link to a page where the issue can be seen: hidden link

I expected to see: logged in My Account page

Instead, I got: WordPress crash, see attached

When I set this up originally, I created a custom role called member and in Access control, checked "Edit Own User with the Form "Edit member account". It was working then and I haven't changed anything.
I can currently access the My Account page when I am logged in as an administrator.

#2295561

The problem was being caused by the Enable Media Replace plugin.

#2295635

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi there

That's a known issue: https://toolset.com/errata/fatal-access-error-when-non-admins-log-in/

It is fixed in development and it shouldn't be too long before we publish an update including the fix.

#2295651

Right, thanks.

#2295653

My issue is resolved now. Thank you!