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[Resolved] Custom role tab links and buttons aren’t working

This thread is resolved. Here is a description of the problem and solution.

Problem: The custom role settings in Access Control are not working as expected.

Solution: There is currently a known conflict between Access and the Give donation plugins. Please apply the patch file in the erratum post below.

Relevant Documentation:
https://toolset.com/errata/styling-conflict-kingcomposer-crowdfunding-active/

This support ticket is created 6 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 3 replies, has 2 voices.

Last updated by scottL-3 6 years, 5 months ago.

Assisted by: Christian Cox.

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#868947

I am trying to: modify an existing role or create a custom role

Link to a page where the issue can be seen: hidden link

I expected to see: The form for creating a new role when I pressed the Add a new role button or to see the permissions for existing roles when I clicked the See permissions link

Instead, I got: nothing. Access just stayed on the custom roles list screen.

The permissions links are just links to "#" on the same page. The button appears to try to do something but the dialog never appears.

I tried disabling the Wordfence firewall in case it was causing the issue but nothing changed.

#869426

I found the problem. The Give donation plugin seems to break Toolset Types Access' admin UI. I will also let them know as I'm not sure whether GiveWP or Toolset is at fault here.

I was able to work around my issue by disabling Give long enough to create the role and set the permissions but obviously it would be good to fix this issue the right way in the long run.

#869472

Hi, I've seen this conflict with the Give plugin before. Can you try the patch file and instructions found in this erratum post:
https://toolset.com/errata/styling-conflict-kingcomposer-crowdfunding-active/

Let me know if the problem is not resolved with Give and Access active together.

#889232

The patch did fix the issue. Looking forward to seeing it included in a release so it doesn't have to be manually applied.