custom post type single page not showing custom header with oceanwp

This support ticket is created 5 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

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Tagged: Front-end display, Layouts plugin

This topic contains 3 replies, has 2 voices.

Last updated by Luo Yang 5 years, 11 months ago.

Assisted by: Luo Yang.

Author

Posts

November 26, 2018 at 11:34 am #1153056

willemP

I am trying to: use a custom header in oceanwp

Link to a page where the issue can be seen: hidden link

I expected to see: the header like in other pages (also the parent taxonomy page hidden link)

Instead, I got: No header

November 27, 2018 at 4:03 am #1153554

Luo Yang

Hello,

How do you setup the "custom header"? please provide detail steps to duplicate the same problem
Is the page a post of custom post type "schepen"?

I have tried "OceanWP" theme(download from https://wordpress.org/themes/oceanwp/) in a fresh wordpress installation + Latest version of Toolset plugins, it works fine, there isn't the similar problem as you mentioned above.

November 27, 2018 at 11:00 am #1153759

willemP

I use a custom post (by Types).
1. Tried same approach as you by setting up another subdomain and it seems to work.
2. Back in dev site created another custom posttype and that one worked well.

I think changing from my old theme to oceanwp created the issue with the existing custom posttype.

November 28, 2018 at 2:00 am #1154202

Luo Yang

So there might be some compatible issue with your old theme, if you need assistance to locate the problem, please provide a copy of your website, I need to test and debug it in my localhost.
https://toolset.com/faq/provide-supporters-copy-site/

And you can also check it with our Toolset Contractors:
https://toolset.com/forums/forum/professional-support/