Custom post type missing / disappeared

This thread is resolved. Here is a description of the problem and solution.

Problem:

Can not find the custom post types.

Solution:

If it is with Toolset Types plugin, you can check these:
Dashboard-> Toolset-> Post Types, find and edit the specific custom post type, if you can not find it, you can recreate them again

Relevant Documentation:

This support ticket is created 2 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 2 voices.

Last updated by Roberto Miguez 2 years, 8 months ago.

Assisted by: Luo Yang.

Author

Posts

March 20, 2022 at 8:08 pm #2322145

Roberto Miguez

I´m working on a new site and today I realized that one of the custom post types had disappeared, with its posts and its custom fields. I´ve spent some days working on other pages and today I went to a page with a view that shows posts from that CPT, and saw there were no results.

Attachments to the posts (some PDFs and images) still remain in the database.

The template for that CPT still remains.

What could have happened?

There are several posts in Google with this same subject, but all of them are 404 or archived.

March 21, 2022 at 7:31 am #2322569

Luo Yang

Hello,

How do you setup the problem custom post type?
If it is with Toolset Types plugin, you can check these:
Dashboard-> Toolset-> Post Types, find and edit the specific custom post type, if you can not find it, you can recreated again

March 21, 2022 at 8:55 am #2322651

Roberto Miguez

Hello,

Yes, it was done through Types.

Sure things can be recreated, but the point of opening a support ticket is to know about possible causes of this behavior to avoid it happening in the future. That´s why older support posts are helpful. They give us many clues from others´experiences to investigate this kind of things and find solutions to problems on our own instead of opening a ticket and receiving replies like "if it´s not in the dashboard you can recreate it".

I rolled back the database to a backup from 2 days ago and everything was there. Now I have to remake what was done in the last 2 days.

Thank you.