Custom post type connected to WooCommerce shop_order not loading in relation

This support ticket is created 3 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 3 replies, has 2 voices.

Last updated by Luo Yang 3 years, 1 month ago.

Assisted by: Luo Yang.

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January 17, 2023 at 6:39 am #2536061

ramiA-2

Screenshot 2023-01-16 at 11.38.24 PM.png

I am trying to: Use a relationship between custom post type and WooCommerce shop_order

Link to a page where the issue can be seen: hidden link

I expected to see: Able to add new order or connect to existing order

Instead, I got: Can't make the relationship work

January 17, 2023 at 8:07 am #2536103

Luo Yang

Hello,

It is expected result, Woocommerce shop_order post type is not a public post type, see their document:
hidden link
line 409:

					'public'              => false,

But Toolset forms works in frontend, and need the post types to be public, so you can not use it in Toolset relationship form,

January 17, 2023 at 4:10 pm #2536509

ramiA-2

Thank you for the reply. It doesn't work even from the admin dashboard. If a click "create new order" from the relationship meta box that order does show up in the relationship drop menu.
Is there any way to override the the shop_order state to be public or access it through Toolset?
Thanks

January 18, 2023 at 3:48 am #2536789

Luo Yang

There isn't such kind of built-in feature within Toolset plugins, Woocommerce setup the order post type not public on purpose, so it is not a good idea to change it public, it might conduct other unexpected results.
As a workaround:
In admin side, you can edit the specific Woocommerce order post, and connect the existing Post.