Skip Navigation

[Resolved] Custom post displays in general list but not in search results

This support ticket is created 3 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 2 replies, has 2 voices.

Last updated by Minesh 3 years, 11 months ago.

Assisted by: Minesh.

Author
Posts
#1895409

I am trying to:
Use native toolset search box to filter results but one of my recently added posts is not showing up.
Link to a page where the issue can be seen:
hidden link
I expected to see:
Freeman when I use the Provider Name search. She appears when you first land on the page, 2nd from the top. But when you search for her by name there are no results found.
Instead, I got:
No results found.

#1895965

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Yes, I can see that when I search for the keyword Freeman, I do not see any results even though there is one record available.

To know whats going wrong with your setup, I will require wp-admin access details.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#1897131

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Can you please check now: hidden link

I've unchecked the checkbox "Don't include current page in query result" for the following view:
=> hidden link

Can you please confirm if you search for the keyword Freeman and you able to see the results.