Skip Navigation

[Resolved] Custom images not found – HTTP404 error

This support ticket is created 6 years ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

No supporters are available to work today on Toolset forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Asia/Hong_Kong (GMT+08:00)

This topic contains 1 reply, has 2 voices.

Last updated by Luo Yang 6 years ago.

Assisted by: Luo Yang.

Author
Posts
#1143536

When using Custom sized images in a Loop item template the image is not created and I get a HTTP404 error on the frontend. I can choose from the list of predefined sizes and it works normally. It would appear the custom image is not being generated on the server. I have also tried selecting the 'Add resized images to the media library' check box with no luck.

See Happy Clients section

hidden link

#1143682
http404.JPG

Hi,

I have checked the URL you mentioned above, but there isn't similar problem:

get a HTTP404 error on the frontend

See screenshot: http404.JPG

Is there any missing steps or this problem has been resolved?