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[Resolved] Custom images not found – HTTP404 error

This support ticket is created 6 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 1 reply, has 2 voices.

Last updated by Luo Yang 6 years, 1 month ago.

Assisted by: Luo Yang.

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#1143536

When using Custom sized images in a Loop item template the image is not created and I get a HTTP404 error on the frontend. I can choose from the list of predefined sizes and it works normally. It would appear the custom image is not being generated on the server. I have also tried selecting the 'Add resized images to the media library' check box with no luck.

See Happy Clients section

hidden link

#1143682
http404.JPG

Hi,

I have checked the URL you mentioned above, but there isn't similar problem:

get a HTTP404 error on the frontend

See screenshot: http404.JPG

Is there any missing steps or this problem has been resolved?