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[Resolved] Custom Image size generate error when select to crop

This support ticket is created 4 years ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 3 replies, has 2 voices.

Last updated by adriS 3 years, 12 months ago.

Assisted by: Shane.

Author
Posts
#1943775

Unable to resize image in Block view

#1944091

My issue is resolved now. Thank you!

#1944159

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Adi,

I see that you've marked this ticket as resolved. Can you share the solution ? or what caused you to mark this ticket as resolved?

Thanks,
Shane

#1945007

Hi Shane
Thank you for your assistance yesterday, it was a stressful day.
Sometime last night, and I can not remember how I got to that page, but there was an option to use the old edit screen not bloks and I choose to go and see whats going on there.
When it opened that page there was an error message in Purple - so think it was one from WooCommerce - that Woocommerce is still "in control" and would I like to give toolset the control and I said yes.
Went back to test the shop page and it was working.... so Think that helped, but not sure how I got there. But working in Bloks again and all is fine.

Regards
Adri