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[Resolved] Custom fields page not loading in admin

This support ticket is created 5 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 1 reply, has 2 voices.

Last updated by Shane 5 years, 9 months ago.

Assisted by: Shane.

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#1223988
Screen Shot 2019-04-01 at 22.10.07.png

I am trying to: Access the /wp-admin/admin.php?page=types-custom-fields page, but its stuck and just shows the loading bar.

It's a brand new fresh install with no other plugins activated.

This is the console log

JQMIGRATE: Migrate is installed, version 1.4.1
website.com/wp-content/plugins/types/public/page/custom_fields/viewmodels/ListingViewModel.js?ver=3.2.7:1 Failed to load resource: the server responded with a status of 404 ()
website.com/wp-content/plugins/types/public/page/custom_fields/viewmodels/CustomFieldViewModel.js?ver=3.2.7:1 Failed to load resource: the server responded with a status of 404 ()
website.com/wp-content/plugins/types/public/page/custom_fields/viewmodels/AddNewDialogViewModel.js?ver=3.2.7:1 Failed to load resource: the server responded with a status of 404 ()
website.com/wp-content/plugins/types/public/page/custom_fields/viewmodels/DeleteDialogViewModel.js?ver=3.2.7:1 Failed to load resource: the server responded with a status of 404 ()
main.js?ver=3.2.7:176 Uncaught TypeError: Types.page.customFields.viewmodels.ListingViewModel is not a constructor
at Types.page.customFields.Class.self.getMainViewModel (main.js?ver=3.2.7:176)
at self.initMainViewModel (AbstractPageController.js?ver=3.3.7:254)
at Types.page.customFields.Class.self.initMainViewModel (ListingPageController.js?ver=3.3.7:24)
at AbstractPageController.js?ver=3.3.7:277
at r (head.min.js?ver=3.3.7:10)
at head.min.js?ver=3.3.7:14
at head.min.js?ver=3.3.7:11
at HTMLScriptElement.e.onerror (head.min.js?ver=3.3.7:12)

#1224076

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Mark,

Thank you for contacting our support.

I suspect that this might be a plugin conflict issue as i've noticed from your debug information that you have quite a number of plugins installed.

Could you temporarily disable all the non-toolset plugins and try again to see if the issue still remains?

Thanks
Shane