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[Resolved] Custom Fields Page doesn't open

This support ticket is created 4 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 1 reply, has 2 voices.

Last updated by Minesh 4 years, 9 months ago.

Assisted by: Minesh.

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#1823829

I am trying to: Open the Custom Fields Page

Link to a page where the issue can be seen: hidden link

I expected to see: The page

Instead, I got: IN CONSOLE

main.js:27 Uncaught TypeError: Cannot read property 'ListingPage' of undefined
at new Types.page.customFields.Class (main.js:27)
at main.js:207

#1824769

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

After reviewing the debug information you shared, I found that you are using outdated WordPress version.We always recommend running your site with the latest stable version of WordPress+Plugins+Themes.

Could you please update WordPress to latest version and check if that help you to resolve your issue. If no:
- Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes? - Do you see any difference?