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[Assigned] Custom Fields not showing in Custom Template Blocks

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 0 replies, has 1 voice.

Last updated by claireP 1 hour, 32 minutes ago.

Assisted by: Minesh.

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#2782360
Screenshot 2024-11-06 09.48.23.png
Screenshot 2024-11-06 09.48.37.png

I'm setting up a custom template with 3 columns (following the Toolset video). But when I try to add content (Custom Field = field group for dog trainers), these fields aren't pulling through.
hidden link

#2782369

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Have you assigned the content template to display specific post type from "Usage" section available on right sidebar?

Are you trying to build single post content template for your post type? If yes - please check the following Doc:
- https://toolset.com/course-lesson/creating-templates-to-display-custom-posts/

#2782401

Yes, that's what I've followed. The issue is that my custom fields are not there on the right hand side (see the screengrabs I sent before). How do I get them to pull through?

#2782403

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

That is strange. Are those custom fields created using Types plugin, Can you please tell me what custom field group you created and what custom fields are missing and share admin access details.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2782455

Hello, I thought I'd replied to this and given you access to the website, can you confirm please?

#2782514

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Well - I will require admin access details. Can you please change role to Administrator and grant me admin level access.

I have set the next reply to private which means only you and I have access to it.

#2782520

I have updated your role so you are now Admin as well. Best wishes, Claire

#2782556

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Sorry but still I cant able to access the Toolset admin menu on left sidebar in admin.

Can you please send me admin level access details or create another admin user and send me access details for the same.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.