[Closed] Custom Fields not showing in Custom Template Blocks

[Author]

Posts

[claireP]

I'm setting up a custom template with 3 columns (following the Toolset video). But when I try to add content (Custom Field = field group for dog trainers), these fields aren't pulling through.
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[Minesh]

Hello. Thank you for contacting the Toolset support.

Have you assigned the content template to display specific post type from "Usage" section available on right sidebar?

Are you trying to build single post content template for your post type? If yes - please check the following Doc:
- https://toolset.com/course-lesson/creating-templates-to-display-custom-posts/

[claireP]

Yes, that's what I've followed. The issue is that my custom fields are not there on the right hand side (see the screengrabs I sent before). How do I get them to pull through?

[Minesh]

That is strange. Are those custom fields created using Types plugin, Can you please tell me what custom field group you created and what custom fields are missing and share admin access details.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

[claireP]

Hello, I thought I'd replied to this and given you access to the website, can you confirm please?

[Minesh]

Well - I will require admin access details. Can you please change role to Administrator and grant me admin level access.

I have set the next reply to private which means only you and I have access to it.

[claireP]

I have updated your role so you are now Admin as well. Best wishes, Claire

[Minesh]

Sorry but still I cant able to access the Toolset admin menu on left sidebar in admin.

Can you please send me admin level access details or create another admin user and send me access details for the same.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

[Minesh]

Now the admin access details you shared is not working at this end.

When I try to login it shows me the following error message:

Error: The password you entered for the username Minesh is incorrect.

Can you please send me working admin access details.

I have set the next reply to private which means only you and I have access to it.

[Minesh]

I've set your content template to use Default post type post:
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Please check the screenshot: hidden link

Actually - you did not created new custom post type but you renamed the default post type "post" to "Dog Trainer":
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Now, when I see the custom field source for the single field block. I can see all the custom fields as you can see with the following screenshot:
- hidden link

[claireP]

Thank you so much for this, Minesh. I can see that it is now showing the fields that I need. However, it is still not pulling anything through? For example, here is a dog trainer using the custom fields, but if I pick these fields in the template, nothing shows up? In fact now, if I pick any kind of block and pick the custom fields, it is saying there is no content?

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[Minesh]

Somehow I lost the password I reset and its not allowed me to login to site.

Can you please share password reset link?

I have set the next reply to private which means only you and I have access to it.