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[Resolved] Custom Fields No Longer Associating with New Custom Post Types

This support ticket is created 6 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 1 reply, has 2 voices.

Last updated by Christian Cox 6 years, 6 months ago.

Assisted by: Christian Cox.

Author
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#954655

I am trying to:
Create a Custom Field Group and associate it with a newly created custom post type

Link to a page where the issue can be seen:
custom field group "package-details" custom post type Packages

I expected to see:
the custom field group package details inside the add/edit post type screen of custom post type Packages

Instead, I got:
nothing.....and clicking post field control will get a timed out error

#954684
Screen Shot 2018-07-24 at 4.06.52 PM.png
Screen Shot 2018-07-24 at 4.07.02 PM.png

Hi, I'm having a bit of trouble investigating this. I logged into your wp-admin area using the credentials you provided, and I don't see a Post Field Group called "Package Details". I see "Field Group for Packages", which appears on the Package post editor as expected (see screenshot). When I click "Post Field Control" I'm not seeing the timeout error you mentioned (see screenshot). Were you able to resolve these problems on your own? If not, let me know if there are other steps I should take to see the problem.