I've created custom fields group as usual, but it's missing at post editor. I've tried to link it to specific posts, or didn't link it at all, but still don't see any fields.
This rings a bell, I recall something similar previously, and if I remember correctly it was because the field group data had somehow become corrupted, and it was necessary to recreate the field group (adding back the existing custom fields to a new group).
Can you first confirm, does the problem occur if you create a new field group and add just a single dummy custom field to it?
Assign that field group to some post type; can you then see the field group when editing such a post?
Hello. Thank you for contacting the Toolset support.
Yes - can you please share problem URL and admin access details.
*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.
I have set the next reply to private which means only you and I have access to it.
Ok - I tried to Export the custom fields you created and imported on my local test install and I can see those fields working without any issues.
As you can see with the following screenshot:
- hidden link
I can see all the fields.
In order to minimize the cause of the issue and to ensure there is no conflict between the plugins/theme you use:
Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?
- Do you see any difference?
I installed the package you shared on my local server and I can see the custom fields when I visit the page as you can see with the following screenshot:
- hidden link
In addition to that - I've also checked with the same PHP version PHP 8.1.27 which is used on your server. Seems something is missing on your server. Can you please make sure all server requirements are meet with the server you use:
- https://toolset.com/toolset-requirements/
This is so weird: after playing a bit with wp-config it started working. Maybe WP_DEBUG was the issue. I also have a feeling that too low memory limit was configured there, but I'll be able to check this only tomorrow, when I get hosting access.
