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[Resolved] custom field groups not showing

This thread is resolved. Here is a description of the problem and solution.

Problem:
Authors can no longer see custom field groups they should be able to.

Solution:
This was a bug introduced in Types 3.2.5 which is resolved by updating Types and Access.

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This support ticket is created 5 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 2 voices.

Last updated by slawomirR 5 years, 11 months ago.

Assisted by: Nigel.

Author
Posts
#1202863
1.JPG

Hello,
I have a problem, custom fields (WYSIWIG - image 1.jpg) do not display during editing for the user (author). The problem appeared recently.

#1202871

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi there

The problem arose with the update to Types 3.2.5 last week, and yesterday we published a fix.

You need to update Types to 3.2.6 and Access to 2.6.2 to fix the issue.

Could you please try that and let me know if you still see any problems.

#1202902

My issue is resolved now. Thank you!