Custom field remains empty after importing using WP All Import

This support ticket is created 3 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

This topic is split from https://toolset.com/forums/topic/show-city-from-a-complete-address-in-search/

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Supporter timezone: Africa/Casablanca (GMT+01:00)

Tagged: Import and export, Setting up custom fields, Types plugin

This topic contains 2 replies, has 2 voices.

Last updated by wilsonC-2 3 years, 8 months ago.

Assisted by: Jamal.

Author

Posts

April 9, 2021 at 8:55 am #2015681

wilsonC-2

Hey Jamal, I could solve all the problems regarding city search and name search. Thank you for the help. I did both as custom fields. Now I'm using WpAllimport pro to import city names with the Toolset add-on. The import completes correctly, but the city field keeps empty in Toolset. Can you please take a look and see if anything in Toolset settings has to be adjusted to make this import successful?

April 9, 2021 at 9:03 am #2015687

Jamal

Hello and thank you for contacting the Toolset support.

To better assist you with this issue, I'll need to see exactly how the import is performed, and I'll need the import file. Unfortunately, the import settings that I can access in WP All Import screen do not give me a complete idea of how the import was performed. Can you please record a short video/screencast of the import process and share your import file and I'll check what's going on.

April 16, 2021 at 6:54 am #2022969

wilsonC-2

My issue is resolved now. Thank you!