Custom field not showing as option in "Edit content" template

This support ticket is created 6 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

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Tagged: Setting up custom fields, Types plugin

This topic contains 1 reply, has 2 voices.

Last updated by Christian Cox 6 years, 9 months ago.

Assisted by: Christian Cox.

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Posts

February 17, 2018 at 3:43 pm #617047

eveD

My product has a custom field, which I added this afternoon.

The custom field is showing up on the product page (admin), so it does exist

The custom field is NOT showing up in the "fields and Views shortcodes" area on the Edit Content tempplate, nor is it shown if I try to search for it

ALL other custom fields are showing up fine, but they were added a while ago.

Please help?

Update: I typed the name of the field manually, and it DOES come up on the front view, so this is not urgent.

February 18, 2018 at 7:31 pm #617197

Christian Cox

Hi, I'll be glad to help. Please try the following troubleshooting steps first:
- Make sure all your plugins and your theme are updated to the latest versions.
- Temporarily deactivate all plugins except Toolset and WooCommerce, then activate a default theme like Twenty Seventeen
- Refresh the Content Template editor and search for your field again.
- Go to Toolset > Post Fields and scroll down to the bottom of the page. Click "Post Field Control", and use the search box to find your custom field. Take a screenshot showing the screen and post it in your next reply for me to review.