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[Resolved] Custom field knockout error

This support ticket is created 5 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 5 replies, has 2 voices.

Last updated by vitoV 5 years, 7 months ago.

Assisted by: Shane.

Author
Posts
#1106744
Seach-console-error.JPG

Hi,
i've got a serious issue with the Cred forms, Custom fields post and knockout.js

After updating if i enter in the submenu Custom fields i've got the error in the search console as in the screenshot, and the backend loader continues to load but isn't showing anything, so i can't add/edit/remove any custom field.
I've already tried to update PHP from 5.6 to 7.0 - 7.1. If i use 7.2 the frontend site stop working (Error 500).

Can i deregister knockout scripts? It could help?

How can i fix this issue?

Thanks

#1106817

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Vito,

What was updated when you started to notice this issue ? Was it our Toolset plugins ?

Also not sure what is using the knockout.js as it doesn't seem to be coming from our plugin. Could you temporarily disable all the non-toolset plugins and try again ?

Please let me know.

Thanks,
Shane

#1106828

Hi,
i've temporarily resolved downgrading Toolset Forms to previous version and everything seems to work now.

I'll search from where knockout js comes from.

Thanks anyway for the answer

#1106831

Anyway this is the link to knockout.js hidden link and it seems to be a part of toolset

Sorry for reopening ticket, you can close it now

Thanks

#1107684

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Vito,

We should have another update coming soon, Hopefully this will fix this issue for you.

Thanks,
Shane

#1107687

Thanks a lot Shane

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.