Custom field knockout error

This support ticket is created 6 years, 4 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

Tagged: Content-submission forms, Toolset Forms

This topic contains 5 replies, has 2 voices.

Last updated by vitoV 6 years, 3 months ago.

Assisted by: Shane.

Author

Posts

September 12, 2018 at 3:17 pm #1106744

vitoV

Hi,
i've got a serious issue with the Cred forms, Custom fields post and knockout.js

After updating if i enter in the submenu Custom fields i've got the error in the search console as in the screenshot, and the backend loader continues to load but isn't showing anything, so i can't add/edit/remove any custom field.
I've already tried to update PHP from 5.6 to 7.0 - 7.1. If i use 7.2 the frontend site stop working (Error 500).

Can i deregister knockout scripts? It could help?

How can i fix this issue?

Thanks

September 12, 2018 at 7:06 pm #1106817

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Vito,

What was updated when you started to notice this issue ? Was it our Toolset plugins ?

Also not sure what is using the knockout.js as it doesn't seem to be coming from our plugin. Could you temporarily disable all the non-toolset plugins and try again ?

Please let me know.

Thanks,
Shane

September 12, 2018 at 7:24 pm #1106828

vitoV

Hi,
i've temporarily resolved downgrading Toolset Forms to previous version and everything seems to work now.

I'll search from where knockout js comes from.

Thanks anyway for the answer

September 12, 2018 at 7:34 pm #1106831

vitoV

Anyway this is the link to knockout.js hidden link and it seems to be a part of toolset

Sorry for reopening ticket, you can close it now

Thanks

September 13, 2018 at 3:48 pm #1107684

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Vito,

We should have another update coming soon, Hopefully this will fix this issue for you.

Thanks,
Shane

September 13, 2018 at 3:53 pm #1107687

vitoV

Thanks a lot Shane