I have created custom field group types and linked them to a specific post type and still they have not appeared under my custom post type.
Hi, it could indicate a conflict with another plugin or your theme. Please try the following troubleshooting steps:
- When editing a post, scroll to the top right corner and click "Screen Options". Make sure the custom field group is checked to be visible on the page.
- Temporarily activate a default theme like Twenty Nineteen, then deactivate all plugins except Types. Test again.
- If the problem was resolved, reactivate your theme and other plugins one by one until the problem returns.
- If the problem was not resolved, open your browser console and check to see if any JavaScript errors appear when you try to edit the post where the custom fields should be displayed. If so, copy and paste them here for me to review.
- Assign the custom field group to a standard post type, like "Posts" or "Pages". Check to see if the fields appear in the post editor for the standard post type. If so, tell me more about the post type where the fields do not appear. Is this a post type created in Toolset, or created by your theme or other plugins?
[Error] Failed to load resource: the server responded with a status of 404 () (dashboard-post-editor.js.map, line 0)
[Error] Failed to load resource: the server responded with a status of 404 () (x-meta.js.map, line 0)
[Error] Failed to load resource: the server responded with a status of 404 () (tco.js.map, line 0)
These errors originate from your theme, but probably aren't the source of the problem we're discussing. The errors point to missing development files that should not negatively impact the site. You can temporarily switch to another theme to verify. If the problem is resolved and the fields appear, then we know it's a theme conflict. If the problem is not resolved, then we can eliminate these console messages as the source of the problem. Can you tell me about the other troubleshooting tests?
The other troubleshooting tests did not resolve anything.
May I log in to your wp-admin area to take a closer look? Let me know which Custom Field Group you are unable to see. If I need to make adjustments, I will create a clone of your site using the Duplicator plugin. Then I can install that site clone on my local environment and run additional tests. If you approve, please provide login credentials in the private reply fields here.
I should also mention the same problem is occurring with the custom field group "Field Staff members" with the staff members custom page type
Login doesn't work for me, can you log out and check? I will activate private reply fields again.
I can't log in with this criteria either, I've tried multiple browsers. Perhaps it's because the site is hosted on WordPress.com? Or because you're using JetPack's WordPress Single Sign On system? I can log in to WordPress.com with my own WordPress.com account information, but that's not connected to your site so it won't give me access to your wp-admin area. If you are able to provide access to other Users, you can invite my WordPress.com login christianconthego as an Admin. Then I can log in using my own login criteria. You can rescind that Admin status at any time.
If none of that works, there are other options. You can create a SQL dump file of your database and backup a zip file containing your wp-content/theme and wp-content/plugins folders. Then upload those items somewhere like Drive or Dropbox and post a link so I can download them.
Okay, just invited you through the christianconthego, thanks for working with me through this!
Okay it looks like your site is using Memcached as an advanced cache system. If you go to wp-admin > Plugins > Drop-ins, you can see these systems are active. If you have the ability to flush Memcached cache, please do so. If not, you may be able to temporarily deactivate the memcached system by moving this plugin file out of the plugins directory temporarily using FTP. That may trigger a cache flush, then you can reactivate the plugin by moving it back into the plugins directory and test again. Let me know the results of these tests.
