This thread is resolved. Here is a description of the problem and solution.
Problem: I have created a custom field group and applied it to a custom post type. After migrating my site to a new host, when I edit those custom posts in wp-admin I cannot see the field group. If I open the Screen Options tab, the field group does not appear in the list of available field groups for display.
Solution: This appears to be a server-side caching issue. Resave the field group(s) in Types > Custom Fields > Post fields, flush the object cache using the 3rd-party object cache system controls, and the field group should appear as expected when editing these posts.
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This topic contains 6 replies, has 2 voices.
Last updated by 3 years, 9 months ago.
Assisted by: Christian Cox.
Hi, do you use the Classic Editor or the Block Editor to edit this CPT?
If you use the Classic Editor, please verify that the custom field group is turned "on" in Screen Options (see screen-options.png). Please open the Screen Options tab in the post editor screen and confirm that the field group is shown in the list and turned on.
If you use the Block Editor to edit this CPT, click the "Options" menu in the top right corner. It looks like 3 vertical dots (see options-menu.png). Then click "Preferences" to open the Preferences menu and scroll down to the Additional Panels configurations editor. Confirm that the custom field group is included in the list, and turn it on if necessary.
If the custom field group cannot be found in either of these lists, something else is going on. Confirm the field group is active in Toolset > Custom Fields > Post Fields tab. Then try editing the field group and resaving it. Sometimes this will correct a temporary problem in the database. Once you have resaved the field group, try the steps above again to see if it appears in the list of panels to display in the CPT editor screen.
If none of these steps seem to solve the problem, I may need to take a closer look.
I think it's a caching issue of some kind, because I can see the Vaccine Details fields now in a Vaccine post. First, I resaved the Vaccines Details field group here:
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Then I created a draft Vaccines post here, because I did not see any Vaccine posts created yet:
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Next I flushed the Nexcess object cache using the top menu bar (screenshot here), and now when I edit the draft Vaccine post, the custom fields appear as expected (screenshot here).
So I suspect there was an object caching issue, and clearing that cache resolved the problem. Can you take a look and see if things are behaving more like you'd expect now?
