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[Resolved] Custom Field Group Restricted but display in every post type

This thread is resolved. Here is a description of the problem and solution.

Problem:
Custom Field Groups are not respecting their display conditions and showing where they should not.

Solution:
This was a bug introduced in Types 3.2.5 which is resolved by updating Types and Access.

This support ticket is created 5 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 21 replies, has 3 voices.

Last updated by vimalS 5 years, 9 months ago.

Assisted by: Nigel.

Author
Posts
#1206144

Hi Nigel,

I am attaching 2 screenshot, both sites are live but in one site it is showing types update for version 3.2.6 and in other version 3.2.7. Why so?

Thanks

#1206146

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

No screenshots.

#1206151
Screenshot_1.png
Screenshot_2.png

Here you go

#1206164

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Thanks.

Can you click the "Check for Updates" button to see if it still shows version 3.2.6?

There may be a caching issue. I think the JSON configuration file is served from a CDN and it is possible one of your sites is seeing the current version while the other still sees the cached version.

#1206183

Hi Nigel,

I updated plugin and lost fields, site was broken. Luckily I got backup from siteground.
It is live site. I can not do anything.

Thanks!!

#1206214

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

If there were problems with the site after updating I'd need to see them to be able to comment.

Can you make a copy of the live site to a dev server, update the plugins and then report back with what the actual issues are?

#1206280

My issue is resolved now. Thank you!